We provide professional services for the followings :

• support and troubleshooting on operational requirement, system administration and maintenance of computer and communication software, hardware and network (i.e. LAN/WAN, hub, PC, printers, fax/ modem).
• Identify, define and implement IT hardware/ software and network requirements.
• administration & troubleshooting Linux IBM, SUN servers and end user workstation.
• routine system maintenance and implement SA internal systems, tools and network when necessary
• backup and disaster recovery procedures for the company’s data and perform basic network troubleshooting and tuning.
• Manage and monitor network utilization to ensure reliable performance
• Follow-up on desktop, network, and applications issues and troubleshoot systems in a timely manner to minimise system downtime as well as provide technical support to unresolved issues brought to attention
• Configure and provide network connectivity for all PCs, printers and applications, install and configure database software and network resources
• Set-up reliable environment for training and demo purposes
• Tracking and administer IT assets like Software & Licenses Library, hardware Inventory and communications system of the company.